Effective Date: 07.07.2025
At Tailorock, we strive to ensure a smooth and timely delivery experience for all our customers across India.
1. Order Processing Time
All confirmed orders are processed within 1–3 business days. Orders placed on weekends or holidays are processed on the next working day.
2. Delivery Timelines
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Standard delivery: 3–7 business days depending on the delivery location.
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Delivery timelines may vary slightly during peak seasons, holidays, or due to unforeseen logistics issues.
3. Shipping Partners
We work with reputable delivery services to ensure timely and safe delivery of your products.
4. Shipping Charges
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Shipping costs are calculated at checkout based on order weight and location.
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Free shipping may be applicable on promotional offers or order value thresholds, as communicated during purchase.
5. Order Tracking
You will receive a tracking link once your order is shipped. For any assistance, feel free to contact our support.
6. Delivery Issues
If your package is delayed, lost, or arrives damaged, please reach out to our WhatsApp Support: +91-789 34 12121 within 48 hours of the delivery issue.